How quickly can someone understand what you do?

If anyone, who doesn’t know you or your business, looks at your home page can they answer the question “what does this business do” in less than a few seconds?

I have a therapy practice client that combines lifestyle choices with traditional therapy to support greater mental health. To figure that out on their old website you had to read between the lines. The main heading on the home page was “Welcome”. Although there was a list of the conditions treated and credentials in small text further down the page, no where did the page say anything about being a holistic therapy practice.

It’s important to say in plain language “We do ABC work for XYZ clients…” or something like it. This main message should be so clear that anyone can understand it almost immediately when they get to your home page.

Not being clear about what a business does is a mistake that I see on websites all the time. When a viewer’s attention isn’t captured within a few seconds, they will move on and the sale is lost.

Now the main heading on my client’s new home page is “A Holistic approach to a better you” with “therapy + lifestyle” just under that. So immediately viewers know if they are in the right place.

An effective website makes it easy for potential customers and existing clients to find what they are looking for.

Testimonials

Clucking about Fresh Eggs

I really enjoyed working with Holly. She was able to get my idea of my holistic wellness across and achieve how I wanted my website to look. She provided insight in areas I hadn’t even considered.

Janine Walker

Nutrition Coach,

Be Well

I’ve worked with Holly for over 10 years, and she’s built three amazing websites for me. Her patience, innovation, and deep engagement always stand out. It’s been inspiring to watch her process evolve while staying grounded in strong client relationships. If you want a high-impact, truly collaborative web design experience, Holly’s the one.

Charles Mayfield

Founder,

Mayfield Pastures & Farrow Skincare

Holly was a breath of fresh air. She took the time to understand our firm and what makes us different—then built a site that truly reflects who we are. Her process was clear and efficient, and the end result feels authentic, professional, and uniquely us.

Robert Goldberg

Principal,

Robert M. Goldberg & Associates